FIM is the Sarawak Government initiative to provide single sign-on access to the State Government intranet applications.

If you have any problem in accessing FIM, please contact the call centre at 1300-88-7246 or the ICT Unit, Chief Minister's Department at 082-449005.

FIM system will automatically request user to change password upon log-in starting 1 March 2013. Please follow the instruction to change the password and update My Account profile. Guidelines can be accessed via http://support.sarawak.gov.my.

Please fill in Borang Permohonan Reset Kata Laluan/Pengaktifan Akaun Emel/Pembetulan Maklumat Pengguna if:-

1) your email account is deactivated

2) your profile information is not updated

The Borang must be filled in and faxed to SAINS Call Centre at 082-442522. If you have any queries, you can contact SAINS Call Centre (24 x 7).
Tel: 1-300-88-SAINS or 1-300-88-7246
(Please dial 1-300-88-7246 if you are using a smart phone or device)
Fax: 082-442522
Email: callcentre@sains.com.my
Online: http://callcentre.sains.com.my